RETURN POLICY

We have a strict no refund Policy. We take a lot of care to check each and every piece before packing and shipping  them to you, so that you don't have to worry about anything. But we understand that sometime there might be some issues like breakage in transit, wrong product sent etc. that you can only find out after receiving the products. So to cover for those cases we offer an easy exchange process. To avail this benefit, please note the following points:

Our exchange policy is valid for 24 hours after you receive the product. To avoid any misuse of this policy, any cases of late notification or any unreasonable demand will be handled on company's discretion and we reserve the right to not process those exchanges.

Only for the first exchange the shipping is covered by us. For any subsequent exchanges on same order, customer will have to follow the following steps:

Please be patient in the processing of exchanges, since there can be a slight delay in processing the exchange during festive and holiday season or due to the non-availability of the specific product.

Specific details of the products like color, raw material, size etc are mentioned with every product. We write it in a very easy to read manner and we encourage all our customers to read it before placing their order. It should be noted that sizes and colours of the products can not be customized and may vary in the pictures onsite than actual. 

Items can only be returned in exchange for the same item only if it’s damaged due to any reason. We don't offer refunds. We will send you the exchanged item as soon as your returned product is received by us. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

No extra discounts can be availed on exchange products. 

In cases of gifts, any exchanges can only be initiated by the original purchaser or the product.